F.A.Q

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Questions? Here are some frequently asked questions! If you have a question that is not listed below, feel free to send me an email here Cakes By Chantal L.L.C

Q. Where are you located?

Cakes By Chantal is located in Columbus, Ohio. Serving the Ohio area.

Q. Do you offer cake tastings?

Yes, for wedding parties I offer samples of our delicious cake flavors and fillings. for wedding cakes serving 50 guests or more. For less than 50 guests I provide sample cupcakes for you to try.

Q. Do you have a location I can just walk in?

No, not yet. I meet with clients from my office space via the phone or in person at Panera Bread (Easton or Bexley) location(s) during a dedicate time to discuss your custom design.

Q. Do you deliver?

Yes, I deliver within the state of Ohio. Delivery charges start at $100 and up.

Q. How far of notice should I order my cake?

Wedding Cakes:  Clients are encouraged to schedule a consultation as soon as an event date has been set. Normally five – nine months out is ideal to save your date for a wedding cake, but please inquire at any time and I will tell you Cakes By Chantal’s availability and schedule your consultation. Currently booking 2017-2018 weddings and weekends do fill up! A 50% deposit (non-refundable) is required to secure your date, 50% of the balance is due 1 month before your event date. Of course, special situations arise and short planning is needed, just contact me and let’s see what we can do! 

Event Cakes & Cupcakes: For event and celebration cakes, three to four weeks in advance is all that is needed.  A 50% (non-refundable) deposit is required to secure your date, 50% of the balance is due 1 week prior to the event date. Last minute orders can sometimes be fulfilled, but selections and flavors may be limited, and a rush fee of$25 will be charged. The key is “the soonest  you can give a notice the better”.

Q. I saw a photo of a cake that I love. Can you recreate it?

If you saw an image of a cake that you fell in love with, please bring a photo with you to your consultation or email.  I am able to recreate the overall feel of the design, but not the exact cake. Cakes By Chantal L.L.C believes every client should have a custom cake designed for them.  Your cake should be special for you!

Q. What if I order my wedding cake and it’s less than two months away?

There is a rush fee of $150 if your wedding cake is ordered less than two months of your wedding day in addition to your wedding cake.

Q. What do I need to bring to our cake consultation?

During our meeting, I will develop a custom cake design that embodies the full vision you have in mind for your event. Please bring anything that you would like to incorporate into your design and/or is the inspiration behind your event.  I can pull inspiration from invitations, centerpieces, decorations, bouquets, venue, theme, heirloom, or dress!

 

 

Made the best strawberry cheesecake cake I’ve ever had! -Ivan

 

All cancellations must be made in writing.